427 W Jackson St.
Port Washington, WI 53074
(262) 268-5552

Troubleshooting & FAQ’s

I cannot move on to the next Session/Quiz

Student’s are allowed to take 1 lesson per day. If you have not taken 1 lesson and still are not allowed to move on please try the steps below:

If you are still experiencing these problems please contact us.

My password reset link was invalid or not working

In some cases the browser caching can effect the way the server sends password reset links. Please try the steps below:

If you are still experiencing these problems please contact us.

The "Start Quiz" button disappeared

In some cases the browser caching can effect the way some elements of the website appear. Please try the steps below:

If you are still experiencing these problems please contact us.

I failed a quiz twice, why is my account disabled?

If you fail a quiz twice, you will be locked out of the system until you and your parent have had contact with our Instructor.

Please contact your instructor.

Please wait
Days
Hours
:
before you can submit the quiz